TERMS AND CONDITIONS
The following terms and conditions apply to all deliveries from Orit Elhanati Aps. Conditions apply in cases where no other written agreement exists between you as buyer and Orit Elhanati ApS.
DOCUMENTATION AND GUIDANCE
If there are product descriptions and user labels for the product, follow these with delivery from Orit Elhanati ApS. For further information or advice contact ELHANATI. Orit Elhanati ApS warrants that the goods meet the requirements for CE marking.
Delivery of goods from Orit Elhanati ApS is considered complete when the consumer has received the goods supplied. The shipment of goods delivered at the consumers address with DHL within 1-14 business days. ELHANATI offers free economy delivery and local pickup on all orders.
COLORS AND SHAPE
We cannot guarantee that the colors on the website match true to life. This depends on the settings of your computer. Each piece of jewellery is unique and one of a kind which means that the shape might vary.
RISK OF GOODS
The risk of goods purchased from Orit Elhanati ApS transfers to you as a consumer at the time of delivery.
Any complaints due to errors or shortcomings in the supply from Orit Elhanati ApS, must be done within a reasonable time after you have discovered the error. It is your duty to state and upon request, show how the error manifests itself. If you discover an error you must quickly contact:
Email: [email protected]
Phone: +45 71995124
Please note that Orit Elhanati ApS does not cover shipping fees in case of a complaint, or return.
PRICE AND PAYMENT
We accept Mastercard, Maestro, Visa, Visa Electron, JCB and American Express. All prices in Orit Elhanati ApS (www.elhanati.com) includes VAT. Please be advised that orders from outside of the EU may be subject to custom fees upon arrival in your country. These expenses are not covered by ELHANATI.
Returns are to be made to the following adress within 24 hours of receival.
Gothersgade 29, 1123 Copenhagen
These expenses are not covered by ELHANATI.
IDENTITY AND CONTACT DETAILS OF THE DATA CONTROLLER
www.elhanati.com is operated by Orit Elhanati ApS having its registered office at Gothersgade 29, 1123 Copenhagen, registered CVR 35818995.
DATA PROCESSED, LEGAL BASIS AND PURPOSES OF THE PROCESSING
Personal data concerning you (your “data”) collected and processed by Orit Elhanati Aps mainly includes: your name, e-mail address, postal address and telephone number, your bank account details for the purpose of online sales, your past purchases, your preferences and interests, navigation patterns as well as your connection logs.
Your data is collected in order to:
Enable you to purchase our products online;
Manage any orders that you may place online, their delivery as well as applicable warranties;
To ensure the security of you online transactions, to prevent fraud and payment defaults;
Manage and optimise the customer relationship;
Subject to your consent: send you information about news, events and offers (newsletter and invitations);
Some personal data is indispensable for Orit Elhanati Aps to fulfil the purposes described above. If you do not fill in the mandatory fields, Orit Elhanati Aps may not be able to provide you the requested products and services. Other data is purely optional and allow us to know you better and to improve our communications and services accordingly.
RECIPIENTS OF THE DATA
Your Data is processed by Orit Elhanati Aps and is not transferred or made accessible to any third party apart from possible subcontractors of Orit Elhanati Aps (carriers, providers of hosting and maintenance services of the site, payment and fraud management service providers, etc.), for purely technical reasons.
Orit Elhanati Aps may disclose your data to third parties if such disclosure is required by law, by a regulatory provision or by a court ruling, or if this disclosure is necessary to ensure the protection and defense of its rights.
In accordance with applicable data protection laws and regulations, you have a right to request access to, rectification or erasure of your data, or restriction of processing, and to object processing, as well as the right to data portability to the extend applicable.
You can oppose the use of your data. In this case you will no longer benefit from customised offers and services. These rights may be exercised directly with Orit Elhanati Aps by contacting [email protected]
You may request, at any time, that Orit Elhanati Aps stops sending you information about offers, news and events by using the link earmarked for that purpose in each e-mail that we send you.